Designing
experiences
that connect.
I shape digital products that feel intuitive and thoughtful, combining visual clarity with systems thinking.
SELECTED WORKS
01
Title Transfer & Address Update
UX redesign focused on making a complex, high-friction service process feel clearer and more guided for both customers and agents. By simplifying the flow, improving transparency, and supporting better internal review, the experience reduces confusion and helps teams move requests forward with more confidence.
👩💻 UX/UI Designer 🏗️ UX Flow Redesign 🤖 AI-assisted Design Exploration with Toyota GPT
02
Vehicle Recommendations Reimagination
Redesign the lease-end vehicle recommendation experience across web and app to make it clearer, more actionable, and better aligned with the MVP direction. The work focused on simplifying vehicle cards, improving filtering and loading states, and creating a more reassuring fallback when personalized recommendations were unavailable.
👩💻 UX/UI Designer 🏗️ UX Flow Redesign 🤖 AI-assisted Design Exploration with Toyota GPT
03
Improving Citi’s Conversational UI
I redesigned Citi’s conversational UI to make the chatbot easier to start, clearer to navigate, and more effective when users needed help. My work focused on improving entry flow, account selection, and repeat-intent handling to create a more guided support experience.
👩💻 UX/UI designer 🏗️ UX Flow Redesign
04
Reusable Content/Component Pattern System
I worked on Citi’s help experience by creating reusable content and component patterns that could be applied across the Digital Help Library and DYK tile. My focus was on improving consistency, scalability, and clarity across the support experience.
👩💻 UX/UI designer 🏗️ UX Flow Redesign
ABOUT
Designed with
empathy.
I’m a senior UI/UX designer with 5+ years of experience shaping digital products across startup studios, Citi, and Toyota Financial Services. I combine systems thinking with visual craft to create experiences that are intuitive, thoughtful, and easy to use.
I believe good design should quietly guide people forward, reducing friction and making complexity feel simple. I’m currently open to senior UI/UX design roles at companies building products that matter.
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Figma
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Design Systems
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Interaction Design
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Prototyping
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User Research
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User Testing